Frequently Asked Questions

Below is a list of answers to question folks are always asking. If your question/answer is not listed here, please drop us a line.

Service

Application

Security & Privacy

 

Service

I downloaded the app and signed up for the service. How do I edit my business card?

You can edit your card in the Blackberry app or by visiting digidex.mobi and logging in. Under ‘My Cards’ you can edit your card’s contact information, social networks, logo and profile picture.

Can I have more than one business card? How do I add another one?

You can create as many cards as you like. For different companies, for personal/business use, or even separate cards for different languages. You can create additional cards by logging into digidex.mobi. New cards will be automatically synchronised with the app.

Can I import traditional paper business cards into digiDex.mobi?

At this moment, we recommend you use the ‘Email a Card’ feature in the app. We plan to be more compatible with old fashioned cards in the future.

Can I search for other users?

No you cannot. Search is restricted to your own address book, since digiDex.mobi is designed for new contacts.

Can I import my existing contacts in to digiDex.mobi?

At this moment you can't. digiDex.mobi was designed to share your contact information with new people. We might add funtionality that supports this in the future.

Can I customize the colors/fonts/images/background of my business card?

You can add a logo and a profile picture to your card at the moment. We plan to introduce more extensive customisation options in the near future.

Can you add/insert social networking services?

We currently support 5 services in digiDex.mobi. We’ll be adding new waves of services in the future. If you have any suggestions, feel free to drop tips to feedback@digidex.mobi

I am having trouble adding my LinkedIn URL to my business card?

Adding your LinkedIn account to your card requires a public profile URL. You can do this by logging into LinkedIn and going into your public profile settings.

 

Application

Can I send a business card to someone who doesn't have the digiDex.mobi service?

Yes you can. If you have digiDex.mobi for Blackberry installed, select ‘Email a Card’ and you’ll be able to send your card to any email address you receive. Recipients get your visual card (including contact info, social networks, logo) and a vCard that they can store on their device or app.

Can I email my business card to multiple persons at the same time?

Yes you can. Just type in several email addresses into the fields in the ‘Email a Card’ option.

How do I login to the website after making an account on my Blackberry?

You can continue your signup by visiting digidex.mobi, header your login details at the top of the screen.

Will you build an app for Android/IOS/Symbian/Windows Phone 7?

Today, digiDex.mobi is compatible with all iOS devices and Blackberry devices running Blackberry 2.1 or higher. We have big plans for all platforms, but we’re a small company and have to balance development assets - therefore can’t announce any development on other platforms until we know for sure.

I want to use digiDex.mobi, but I have an Android /IOS/Symbian/Windows Phone 7 - device.

Yes you can! You can visit http://digidex.mobi from your phone’s browser and use our web-based application.

 

Security & Privacy

Is digiDex.mobi secure?

We made sure that our first priority was that exchanging cards was done effortlessly. Making sure your data is secure is part of that priority. You don’t have to worry about sharing your contact details with others since you are in control of whom you share your card. We do not share any of your cards or contacts with third parties and will continue working to improve security.

What happens to my cards and contacts when I share them?

Contacts get stored on the app locally, and are being backed up in the cloud on digidex.mobi. We also store geolocation for every direct exchange or card sent by email, so you can remember when and where you met a person.

You store location information. Is this public?

No. The location of your meetings are only visible to you and whomever you shared a card with.

 

 


Support Legal     DigiDex.mobi is a service of the
Kirton Communications Group

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